Shipping policy
Shipping Policy
Effective Date: September 19, 2026
Read With Your Dog LLC currently ships within the United States.
Order Processing
Orders for books that are currently in stock are typically processed and shipped 2 to 3 business days.
Business days do not include weekends or holidays.
Shipping rates and available delivery options are calculated at checkout based on your order and destination.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Temporarily Out-of-Stock Books
We maintain a limited inventory of each Read With Your Dog™ title. Occasionally, a book may sell out while additional copies are being printed.
When a title is temporarily out of stock, we may continue accepting orders for that title. The product page will indicate when additional processing time is expected.
Please allow approximately 3 additional weeks for orders containing a book that is awaiting restock.
If an order contains both in-stock and temporarily out-of-stock books, we may hold the order and ship all books together once the complete order is available.
If an unexpected printing or production delay will significantly extend the anticipated shipping time, we will contact you with an updated estimate and available options.
Delivery Times
Delivery estimates provided at checkout are estimates and are not guaranteed delivery dates.
Read With Your Dog LLC is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control. If a package appears to be lost in transit, however, please contact us so we can investigate the shipment and assist you.
Shipping Addresses
Please carefully review your shipping address before placing your order.
Customers are responsible for providing a complete and accurate shipping address at checkout. Read With Your Dog LLC is not responsible for delays or delivery problems resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible at orders@readwithyourdog.com. We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.
Lost or Damaged Shipments
If your order is damaged during shipping or tracking indicates that the package was lost before delivery, please contact us at orders@readwithyourdog.com.
We will work with the shipping carrier as necessary and provide either a replacement or refund.
Packages Marked Delivered but Not Received
If tracking indicates that your package was delivered but you cannot locate it, please contact us. We will help you investigate the shipment and determine appropriate next steps.
A package being marked as delivered does not automatically qualify for a refund or replacement.
Questions About Shipping
If you have questions about your order or shipping, please contact:
Read With Your Dog LLC
Fairport, New York
orders@readwithyourdog.com
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